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Our technicians are currently offline. You can still submit a request, but please expect a response time of 24+ hours.
Our Service Area: DFW Metroplex
Who We Are
UNDERVISION is your trusted partner for professional mobile IT services and computer repair solutions. We bring expert technical support directly to your location.
With CompTIA A+ certification and years of hands-on experience, our team specializes in providing comprehensive IT solutions for individuals and businesses. Whether you need on-site repairs, remote support, or ongoing IT maintenance, we deliver reliable, efficient service with a personal touch.
We pride ourselves on our ability to work with all major operating systems and hardware platforms, ensuring that no matter what technology you use, we have the expertise to help.
Our Qualifications
Industry-standard certification demonstrating expertise in hardware, software, networking, and troubleshooting.
Expert diagnosis and repair of desktops, laptops, tablets, and mobile devices from all major manufacturers.
Professional setup and troubleshooting of wireless networks, routers, and enterprise networking equipment.
Data backup solutions, recovery services, and secure data management consulting.
Certified experience with Windows, macOS, Linux, iOS, and Android operating systems.
Secure remote assistance for quick fixes and troubleshooting without leaving your location.
Platforms We Support
We are experts in all major operating systems and platforms
Windows
macOS
Linux
Android
iOS
Ubuntu
Our Services
Computer Repair
Hardware diagnostics, component replacement, system upgrades, and performance optimization for desktops and laptops.
Data Recovery & Backup
Professional data recovery services, automated backup solutions, and disaster recovery planning.
Network Setup & Support
Wireless network configuration, router setup, network troubleshooting, and security implementation.
Operating System Support
Installation, configuration, updates, and troubleshooting for Windows, macOS, and Linux systems.
Mobile Device Support
Smartphone and tablet repair, setup assistance, app troubleshooting, and data transfer services.
Hardware Upgrades
RAM upgrades, SSD installations, graphics card upgrades, and peripheral device setup.
Printer & Peripheral Setup
Printer installation, scanner configuration, driver updates, and connectivity troubleshooting.
Cloud Services Setup
Cloud storage configuration, email setup, synchronization services, and cloud migration assistance.
Performance Optimization
System tune-ups, startup optimization, disk cleanup, and speed enhancement services.
IT Training & Consulting
One-on-one technology training, software tutorials, and IT consultation for home and business.
Mobile On-Site Service
We come to you! Professional IT services at your home, office, or any location that's convenient.
Our Pricing - 51% Below Industry Standard
Professional service at unbeatable prices. No hidden fees, no surprises.
Diagnostic & Assessment
- Complete system diagnosis
- Problem identification
- Repair estimate
- Expert recommendations
OS Installation
- Fresh OS installation
- Driver installation
- System updates
- Basic software setup
Network Setup
- Router configuration
- WiFi setup & security
- Device connectivity
- Network troubleshooting
Data Recovery (Basic)
- Deleted file recovery
- Formatted drive recovery
- Partition recovery
- Up to 500GB data
Data Recovery (Advanced)
- Failed drive recovery
- Physical damage repair
- Clean room recovery
- Unlimited data size
Hardware Repair
Industry: $90/hr
- Component replacement
- Screen repairs
- Battery replacement
- Parts at cost + 15%
System Tune-Up
- Performance optimization
- Disk cleanup & defrag
- Startup optimization
- Software updates
Mobile Service Fee
Industry: $99.99
- We come to you!
- Home or office visit
- Within 20-mile radius
- $40 minimum total charge
Why We Don't Offer Virus/Malware Removal
Once a machine has been compromised by viruses or malware, its performance and security can't be guaranteed. Even after "cleaning," hidden threats may remain that compromise your data and system stability.
Our Solution: Instead of risky virus removal, we offer OS Reinstallation ($76.49) which gives you a truly clean, secure system. We can:
- Reinstall with Program Retention: Reset Windows while keeping all your installed programs and personal files intact
- Fresh Start Installation: Complete clean slate for maximum performance and security
- Data Backup & Transfer: We'll safely backup your important files before any reinstallation
Since we don't compile Windows ourselves, we ensure you get a genuine, secure installation directly from Microsoft - giving you peace of mind and guaranteed performance.
Pricing Notes
- $40 Minimum Service Call: All on-site services have a $40 minimum charge. If your total is less than $40, you'll be charged $40
- Remote Support: Available for $33.99/session (industry: $66.65) - Perfect for software issues, no minimum charge
- No Hidden Fees: All prices include labor. Parts charged at cost + 15% markup
- Free Estimates: Get a detailed quote before any work begins
- Senior & Military Discounts: Additional 10% off for seniors (65+) and military personnel
- Business Accounts: Volume discounts available for businesses. Contact us for enterprise pricing
- Warranty: All repairs come with a 90-day warranty on labor
You Save 51% on Every Service
Why Choose UNDERVISION?
Certified Professionals
CompTIA A+ certified technicians with proven expertise
Fast Response
Quick turnaround times and efficient service delivery
Fair Pricing
Transparent pricing with no hidden fees
Mobile Service
We bring expert service directly to your location
Ready to Get Started?
Experience professional IT service with a personal touch. Let us solve your technology challenges today.