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Dallas–Fort Worth · on-site and remote

We come to you, and the clock runs in the open.

Computer, laptop and phone repair across the metroplex. Every job gets a ticket number, a timestamp when the tech leaves, a timestamp when they arrive, and the work time that follows. You can watch all of it.

Work order #1042
Filed
09:14
Accepted
09:21
Tech left
09:38 in transit
On site
Work time
Billed so far transit only
Sample. Every job you book looks like this, with your times.

What we fix

Three ways a job gets done.

On-site visits

A tech drives to your home or office anywhere in the DFW metroplex. Desktops, laptops, printers, networks and the one cable nobody can find.

Transit clock + work clock

Remote sessions

Software, malware, email and account problems solved over a screen share, usually the same day.

Work clock only — no travel billed

Operating system repair

Windows that will not boot, failed updates, clean installs and data recovery from drives that other shops turned away.

Quoted before work starts

How the bill works

Two clocks, both visible.

Nothing is estimated after the fact. The meter starts when the tech leaves and stops when the work is done, and you can watch both halves as they run.

  1. Transit clock

    Starts the moment a tech leaves for you. Stops when they arrive. Remote jobs never have one.

  2. Work clock

    Starts on site, or when the screen share connects. This is the time actually spent on the machine.

  3. Final total

    Transit plus work plus any parts, itemised on the ticket. The same numbers you watched all day.

See a live ticket — you only need the number.

Service area

The Dallas–Fort Worth metroplex.

On-site work covers the metroplex. Outside it, remote support still applies. Not sure whether you are in range? Ask before you book — it takes a minute.

  • Dallas
  • Fort Worth
  • Arlington
  • Irving
  • Plano
  • Garland
  • Frisco
  • Denton
  • McKinney
  • Grand Prairie

Ready when you are

No estimates by guesswork. A ticket number and a clock.

Tell us what the machine is doing. You get a ticket number straight away, and every minute after that — travel and work — is timestamped where you can see it.